FAQ

Where do you ship?

We're located in the United States of America and only ship domestically.

Are my payments safe on your website?

All payments are fully encrypted and Paypal is available as an alternative to entering card information.

What's your shipping schedule and delivery ETA?

Orders are processed within 3 business days and typically arrive within 2-3 days via Priority Mail from USPS.

What's your return policy?

Currently, we only accept returns for non-functional/damaged/wrong item or variation items. We offer a 30 day warranty on all of our items.

Your items say "region-free", does this mean I can use a 220v power supply?

You must use 120v. Using anything else will damage our items and won't be covered by our warranty. Region-free functionality is solely related to the games themselves.

How does the installation service work?

You will send your console ONLY to us, we will provide our service and return the item to you promptly.

I have a copyright or legal complaint!

Contact us at legal@retrorewired.com for a prompt reply.